Terms & Conditions

PROMOTIONAL OFFERS

Require activation of new qualifying DISH service with 24-month commitment and credit qualification. Offers valid from 1/15/15 through 6/10/15. All prices, fees, charges, packages, programming, features, functionality and offers subject to change without notice. Welcome Pack not eligible for offers.

EARLY TERMINATION FEE

For customers receiving Programming Discount for 12 months, a cancellation fee of $20 for each month remaining will apply if service is terminated during the first 24 months.

PROGRAMMING DISCOUNT

Requires qualifying programming. Receive a discount for each of the first 12 months as follows: $35 per month with America’s Top 250; $30 per month with America’s Top 200; $25 per month with America’s Top 120, America’s Top 120 Plus; $15 per month with Smart Pack; $25 per month with DishLATINO Dos, DishLATINO Max; $20 per month with DishLATINO Plus; $15 per month with DishLATINO Clásico; $5 per month with DishLATINO Basico. After 12-month promotional period, then-current monthly price applies and is subject to change. You will forfeit discount in the case of a downgrade from qualifying programming or service disconnection during first 12 months.

HD FREE FOR LIFE

Requires qualifying programming and continuous enrollment in AutoPay with Paperless Billing. Additional $10/mo. HD fee is waived for life of current account. Offer is limited to channels associated with selected programming package. Qualifying programming packages are America’s Top 120 and above, DishLATINO Plus and above. You may forfeit free HD in the case of service disconnection.

PREMIUMS FREE FOR 3 MONTHS

Receive Showtime, Starz, Blockbuster @Home and Encore free for the first 3 months. You must maintain all four movie services during the promotional period. Offer value $132. After 3 months, then-current prices will apply unless you elect to downgrade.

DIGITAL HOME ADVANTAGE EQUIPMENT

All equipment remains the property of DISH at all times and must be returned to DISH within thirty days of account deactivation or you will be charged an unreturned equipment fee ranging from $100 to $400 per receiver. Lease Upgrade fees are not deposits and are non-refundable. Maximum of 6 leased receivers (supporting up to 6 total TVs) per account. You will be charged a monthly equipment rental fee for each receiver beyond the first, based on model of receiver. WHOLE-HOME HD DVR: Monthly fees: Hopper, $12; Joey, $7, Super Joey, $10; second Hopper, $12. First Hopper HD DVR receiver and up to 3 Joey receivers available for a one-time $199 Upgrade fee. $199 Upgrade fee waived at time of service activation with subscription to America’s Top 120 and above or DishLATINO Plus and above. A second Hopper HD DVR receiver is available for a one-time Upgrade fee: $49 for a Hopper, $99 for a Hopper with Sling. With a second Hopper HD DVR receiver, one additional Joey receiver is available for a one-time $99 Upgrade fee. Hopper and Joey receivers cannot be combined with any other receiver models or types. PrimeTime Anytime and AutoHop features must be enabled by customer and are subject to availability. With PrimeTime Anytime record ABC, CBS, FOX and NBC plus two channels. With addition of Super Joey record two additional channels. AutoHop feature is available at varying times, starting the day after airing, for select primetime shows on ABC, CBS, FOX and NBC recorded with PrimeTime Anytime. Recording capacity varies; 2000 hours based on SD programming. Equipment comparison based on equipment available from major TV providers as of 12/01/14. Watching live and recorded TV anywhere requires an Internet-connected, Sling-enabled DVR and compatible mobile device. On Demand availability varies based on your programming subscription. Requires Android OS 4.0 or higher to watch on an Android device and iOS 7.0 or higher to watch on iPhone or iPad. Select DVR recordings cannot be transferred. ALL OTHER RECEIVER MODELS: Lease Upgrade fee(s) may apply for select receivers, based on model and number of receivers. Monthly DVR and receiver fees may apply.

Digital Home Advantage offer is available from DISH and participating retailers for new and qualified former DISH residential customers in the continental United States. You must provide your Social Security Number and a valid major credit card. Participating retailers may require additional terms and conditions. The first month of DISH service must be paid at time of activation. Number of channels may decline. Local and state sales taxes and state reimbursement charges may apply. Where applicable, monthly equipment rental fees and programming are taxed separately. Standard Professional Installation includes typical installation of one single-dish antenna configuration, typical hook-up of an eligible receiver configuration and equipment testing. More complex installations may require additional fees; other installation restrictions apply. Prices valid at time of activation only; additional fees will apply to upgrade after installation. Any unreturned equipment fees will automatically be charged to your DISH account or credit or debit card provided to DISH. DISH shall determine eligibility for this offer in its sole and absolute discretion. Programming and other services provided are subject to the terms and conditions of the Digital Home Advantage Customer Agreement and Residential Customer Agreement, available at www.dish.com or upon request. Blackout and other restrictions apply to sports programming. All service marks and trademarks belong to their respective owners. ©2015 DISH Network L.L.C. All rights reserved.

SHOWTIME and related marks are registered trademarks of Showtime Networks Inc., a CBS Company. STARZ and related channels and service marks are property of Starz Entertainment, LLC. ESPN GamePlan, NHL Center Ice, NBA League Pass, ESPN Full Court and MLS Direct Kick automatically continue at a special renewal rate each year provided DISH carries this service, unless you call to cancel prior to the start of the season. ESPN GamePlan, NHL Center Ice, NBA League Pass, ESPN Full Court and MLS Direct Kick are nonrefundable, nonproratable and nontransferable once the season begins. NHL, the NHL Shield and Center Ice name and logo are registered trademarks and The Game Lives Where You Do is a trademark of the National Hockey League. NHL and NHL team marks are the property of the NHL and its teams. © NHL 2015. All Rights Reserved. NBA, the NBA logo and team identifications are the exclusive property of NBA Properties, Inc. © 2015. All rights reserved. © 2015 NFL Enterprises LLC. NFL and the NFL Shield design are registered trademarks of the National Football League. MLS Direct Kick is a trademark of MLS. Sling is a registered trademark of Sling Media, Inc.

DISHNET SERVICE

Activation fee of up to $299 may apply. $10/mo. equipment lease fee applies. An Early Termination fee of $20 for each month remaining will apply if service is terminated during the first 24 months. Equipment must be returned upon cancellation of service, otherwise unreturned equipment fees apply. Speeds and data allowances vary based on geographic location and plan selected. All plans subject to availability. Service is not available in Puerto Rico, and is limited in areas of Alaska. In some areas, dishNET is only available through DISH Authorized Retailers. Local and state sales taxes and state reimbursement charges may apply. Use of dishNET high-speed Internet service is subject to Fair Access Policies, Acceptable Use Policies and Network Management Policies.

PLEASE READ THIS CAREFULLY

THE FOLLOWING TERMS AND CONDITIONS CONSTITUTE A BINDING AGREEMENT BETWEEN YOU AND DishNow Holdings, LLC (“Company”). By accessing, browsing and/or otherwise using this web site (“Site”), you acknowledge that you have read, understood and agreed to be bound by these terms and conditions, and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to all of these terms and conditions, do not access, browse and/or use this Site. The material provided on this Site is protected by law, including, but not limited to, United States copyright law and international treaties.

These terms apply to your access to and use of this Site and do not alter in any way the terms and conditions of any other agreement you may have with Company for products, services or otherwise, unless otherwise directed by Company. If you breach any of these terms and conditions, your authorization to use this Site automatically terminates and you must immediately destroy any downloaded or printed materials and discontinue use of any hyperlinks to this Site. A breach of this Agreement may subject you to civil and criminal liability, including monetary damages.

OPERATOR

The Site is operated by DishNow Holdings, LLC. The Company makes no representation that the Site, or Content available through it, are appropriate or available for use at other locations outside the United States, and access to the Site from territories where the Site or Content are illegal is prohibited. If you access the Site from a location outside the United States, you are responsible for compliance with all local laws.

REVISIONS TO THIS AGREEMENT

Company reserves the right to change this Agreement from time to time and any modification to this Agreement will be effective upon posting to the Site. Your continued use of the Site after the posting of a modification to this Agreement constitutes your acceptance of the modification. Your use of the Site will be subject at all times to the most current version of this Agreement.

USE RESTRICTIONS

Intellectual Property Rights. All images, audio, video and related informational materials in any medium and the selection and arrangement thereof, including related text, captions, or information (collectively referred to as “Content”), is owned by Company or our licensors and is protected by US and international copyright laws, trade dress, moral rights, and other intellectual property rights. Except as explicitly permitted under this Agreement, no portion or element of this Site or its Content may be copied or retransmitted via any means and all related rights shall remain the exclusive property of Company and its licensors. You may not copy, modify, translate, publish, perform, broadcast, transmit, download, distribute, display, prepare derivative works of, sell or otherwise exploit any Content appearing on or through the Site for any purpose without our prior written consent and that of our licensors or suppliers if required. You may not “mirror” any material contained on this Site on any other server without prior written permission from Company. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes and could subject you to civil and criminal penalties.

FOR THE PROTECTION OF COMPANY AND ITS LICENSORS, CONTENT MAY BE VISIBLY, INVISIBLY, OR ELECTRONICALLY WATERMARKED AND MAY INCLUDE THE USE OF DIGITAL RIGHTS MANAGEMENT SYSTEM TECHNOLOGY WITHIN CONTENT. SUCH TECHNOLOGY MAY PERMIT ONLINE CRAWLING OR TRACKING OF CONTENT OBTAINED FROM COMPANY AND/OR OTHER METHODS OF PROTECTING, MONITORING, OR TRACKING THE UNAUTHORIZED USE OF THE CONTENT (“RIGHTS MANAGEMENT SYSTEMS (RMS))”.

If you do not consent to Company’s use of RMS, do not use the Site or any Content. You shall not knowingly disable any such technology or tool. You may not remove any copyright or other proprietary notices contained in the Content, caption information, or any other material on this Site.

Hyperlinks. You are granted a limited, nonexclusive right to create a “hypertext” link to this Site provided that such link is to the entry page of this Site and does not portray Company or any of the products or services featured on the Site in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked at any time for any reason whatsoever. You may not use framing techniques to enclose any Company trademark, logo or trade name or other proprietary information including the images found at the Site, the content of any text or the layout/design of any page or any form contained on a page without Company’s express written consent. Links to third party sites on this Site are provided solely as convenience to you. If you use these links, you will leave this Site. Company has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their policies, including, without limitation, privacy policies or lack thereof. Company does not endorse or make any representations about third party sites or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do so entirely at your own risk. You acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by, or in connection with the use of or reliance on any such third party sites.

Downloadable Content. Any Content that is made available to download from this Site is the copyrighted work of Company and/or its suppliers and affiliates and subject to the Use Restrictions stated herein. Limited Access. Except as otherwise expressly permitted by Company, any access or attempt to access other areas of the Company computer system or other information contained on the system for any purposes is strictly prohibited. You agree that you will not use any robot, spider, other automatic device, or manual process to “screen scrape,” monitor, “mine,” or copy the Web pages on the Site or the content contained therein without Company’s prior, express, and written permission. You will not spam or send unsolicited e-mail to any other user of the Site for any reason. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on Company’s infrastructure.

Acceptable Use Policy. While using the Site, you agree to comply with all applicable laws, rules and regulations and agree not to engage in unacceptable use of the Site. You shall not post, transmit, e-mail, re-transmit or store material on or through any of the services provided by Company (the “Services”) which, in the sole judgment of the Company: (i) is in violation of any local, state, federal or non-United States law or regulation, (ii) is threatening, obscene, indecent, defamatory or that otherwise could adversely affect any individual, group or entity (collectively, “Persons”) or (iii) violates the rights of any person, including rights protected by copyright, trade secret, patent or other intellectual property or similar laws or regulations. You shall be responsible for determining what laws or regulations are applicable to your use of the Services. In addition, you may only use the Services in a manner that, in the Company’s sole judgment, is consistent with the purposes of such Services. If you are unsure of whether any contemplated use or action is permitted, please contact the Company at www.dishnow.com. By way of example, and not limitation, the following uses described below of the Services are expressly prohibited:

a. upload, post, e-mail or otherwise transmit any information, data, text, software, music, sound, photographs, graphics, video, messages or other materials (collectively, “Content”) that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable. Pornography and pornographic related merchandising are prohibited under all Services, including providing links to pornographic content elsewhere;
b. harm minors in any way;
c. impersonate any person or entity, including, but not limited to, a Company official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
d. forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Services or develop restricted or password-only access pages, or hidden pages or images (those not linked to from another accessible page);
e. upload, post, e-mail or otherwise transmit any Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
f. upload, post, e-mail or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
g. upload, post, e-mail or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
h. disrupt the normal flow of dialogue, cause a screen to “scroll” faster than other users of the Services are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges;
i. restrict or inhibit other users from visiting the Site, including without limitation, by means of “hacking or defacing any portion of the Site;
j. collect, harvest, mine or obtain by any other manner information about others, including but not limited to, phone numbers, email addresses, and other personal information;
k. “stalk” or otherwise harass another;
l. promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals. This may include, but is not limited to, providing instructions on how to assemble bombs, grenades and other weapons, and creating “Crush” sites; and
m. effect security breaches or disruptions of Internet communication. Security breaches include, but are not limited to, accessing data of which you are not an intended recipient or logging into a server or account that you are not expressly authorized to access.

You further agree not to (i) interfere with or disrupt any other user’s quiet enjoyment of the Site; or (ii) interfere with or disrupt or attempt to interfere with or disrupt the security of the Site or otherwise cause harm to the Site.

DISCLAIMER OF WARRANTIES

This Site, including all software, functions, Content, and information, is provided “as is” without warranties of any kind, either express or implied. Company disclaims all warranties, express or implied, including, but not limited to, warranties of quiet enjoyment and non-infringement and implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, title, quiet enjoyment, system integration, and informational content. Company does not warrant or make any representations regarding the operation of this Site, the use, validity, accuracy or reliability of, or the results of the use of the Content on this Site or any other sites linked to this Site. The Content may be out of date, and Company makes no commitment to update the Content. Company does not and cannot guarantee or warrant that the files available for downloading from this Site, if any, will be free from infection, viruses, worms, Trojan horses, or other code that manifest contaminating or destructive properties. Company does not warrant that this Site, software, Content, products, or services will be uninterrupted or error-free or that any defects in this Site, software, Content, products, or services will be corrected.

LIMITATION OF LIABILITY

In no event will Company, its licensors or other third parties mentioned at or in this Site be liable for any damages, including, without limitation direct, indirect, special, incidental, or consequential damages, damages resulting from lost profits, lost data or business interruption arising out of relating to the use, inability to use, or resulting from the use of this Site, any Web sites linked to this Site, the content, software or other information contained in any or all such sites, products related to or ordered via this Site, whether based on warranty, contracts, statutes, regulations, tort (including but not limited to, negligence) or any other legal theory and whether or not advised of the possibility of such damages. If your use of the Content or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

U.S. GOVERNMENT RESTRICTED RIGHTS

The Content on this Site is provided with “RESTRICTED RIGHTS.” Use, duplication, or disclosure by the government is subject to restrictions as set forth in applicable laws and regulations. Use of the Content by the government constitutes acknowledgment of Company’s proprietary rights in them.

COPYRIGHT INFRINGEMENT POLICY

In accordance with the requirements set forth in the Digital Millennium Copyright Act, Title 17 United States Code Section 512(c)(2) (“DMCA”), DishNow Holdings, LLC will investigate notices of copyright infringement and take appropriate remedial action. If you believe that any Content on the Site has been used or copied in a manner that infringes your work, please provide a written notification of claimed copyright infringement to the Designated Agent for the Site containing the following elements as set forth in the DMCA: a physical or electronic signature of the owner of the copyright interest that is alleged to have been infringed or the person authorized to act on behalf of the owner; identification of the copyrighted work(s)claimed to have been infringed, including copyright date; identification of the Content that you claim to be infringing and which you request be removed from the Site or access to which is to be disabled along with a description of where the infringing Content is located; information reasonably sufficient to allow us to contact you, such as a physical address, telephone number and an email address; a statement by you that you have a good faith belief that the use of the Content identified in your written notification in the manner complained of is not authorized by you or the copyright owner, its agent or the law; and a statement by you that the information in your written notification is accurate and that, under penalty of perjury, you are the copyright owner or authorized to act on behalf of the copyright owner.

DishNow Holdings, LLC
legal@dishnow.com

YOUR INFORMATION

While Company may provide you with an opportunity to provide comments or ask questions regarding the Content posted on the Site, we do not want nor do we solicit confidential or proprietary information from you. Any unsolicited information you provide, including but not limited to feedback, suggestions, data, or plans or ideas for products or services, shall be deemed non-proprietary and non-confidential and Company shall have no obligation to protect such information from further disclosure or distribution. By providing us with such information, you are granting us an unrestricted and irrevocable right to reproduce, use, publish, broadcast, disclose, display, perform, modify, transmit, distribute or otherwise use and exploit the information without restriction and without compensation.

INDEMNIFICATION

You agree to indemnify, defend and hold Company, its licensors and affiliates and their respective assigns, harmless from any loss, liability, damages or claim, including reasonable attorneys’ fees and costs, that arise directly or indirectly from (i) your activities in connection with the Site, (ii) a breach of this Agreement, including, but not limited to, any violation of the acceptable use policy, or (iii) any allegation that any information that you provide via the Site infringes or otherwise violates the copyright, trademark, trade secret or other intellectual property, privacy or other rights of any third party. You also agree to reimburse on demand any and all indemnified parties for any losses incurred by such indemnified parties to which this indemnification provision relates.

AVAILABILITY

Company makes reasonable efforts to ensure that the Site is available 24 hours a day 7 days a week. You agree that from time to time the Site or portions thereof may be inoperable or inaccessible for any reason, including, without limitation, (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which Company may undertake from time to time; or (iii) causes beyond the control of Company or which are not reasonably foreseeable by Company. Some Content on the Site may have been created in file formats which are not error-free and Company does not guarantee that the Site will not be affected by such errors. You are responsible for all costs and charges that you may incur in order to access and use the Site and the Content.

APPLICABLE LAWS & MISCELLANEOUS

If any provision(s) of this Agreement is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. Company’s failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Company in writing. The section titles in this Agreement are solely used for the convenience of the parties and have no legal or contractual significance. This Agreement may be assigned in whole or in part by Company. This Agreement shall be governed by and construed in accordance with the laws of the State of Florida without regard to conflict of laws provisions. You irrevocably and unconditionally consent to submit all disputes arising under this Agreement to arbitration in Ft. Lauderdale, Florida, before a sole impartial arbitrator. The arbitration shall be administered by the AAA pursuant to its Commercial Rules and the arbitrator shall be selected pursuant to the rules and procedures of the AAA. The decision of the arbitrator shall be final and non-appealable. Judgment on the award may be entered in any court having competent jurisdiction.

Last Updated: January 20, 2015
® 2015 DishNow Holdings, LLC. All rights reserved.